Work · Case study

Bluestone Realty Group.

A 12-agent real-estate team, Zillow leads sitting unanswered for hours, and two engagements — an audit, then a build — that fixed it in six weeks combined.

146
hrs/mo reclaimed (audit finding)
1m 48s
response, down from 15h 17m
31
showings booked / wk
The situation

A team growing faster than its inbox.

Bluestone is a 12-agent team led by Jordan Alvarez, taking on more Zillow and Realtor.com inquiries every month. Leads were qualified by whoever picked up the phone next — which, on a busy showing day, could be hours later. Priya Nair, Bluestone's Managing Broker, brought us in to find out how much that was actually costing.

Engagement 1 — Advise

The Readiness Audit.

Ten business days. Eighteen workflows scored on effort vs. hours reclaimed — not a generic AI opportunity deck, a ranked list specific to how Bluestone actually runs transactions.

Readiness Scorecard — Bluestone RealtyLIVE
146
hrs/mo, top 6 workflows
254
hrs/mo, all 18 workflows
38
hrs/mo — highest single finding
#1
finding: inbound lead response

The #1 finding — inbound lead response, at 38 hrs/mo — became the scope for the build that followed. That is the audit doing its job: turning a vague "we should use AI" into one specific, sized decision.

Open the live scorecard →
Engagement 2 — Build

The Instant Lead Responder.

A Tier 1 build, scoped directly from the audit's #1 finding. Qualifies every inbound inquiry on pre-approval, timeline, and whether the buyer already has an agent — then books the showing, no human in the loop until it is time to actually meet the buyer.

Desk — Lead ResponderLIVE
1m 48s
median first response
31
showings booked / wk
75%
qualification rate
+72%
booking volume since launch

Three weeks from scoping call to live. The console below is the actual operator view Jordan's team uses today, not a mockup of it.

Open the live console →
In their words

"Zillow leads used to sit in our inbox for hours. Now they get a text back before the buyer even closes the tab."

Jordan Alvarez — Team Lead, Bluestone Realty Group
What this proves

The audit is not a sales pitch for the build. It is the build's spec.

This is the pattern behind every engagement on this site: Advise finds and sizes the highest-ROI workflow, Build ships it, Run keeps it measured. Bluestone is the first named case — the console and the scorecard you can click through above are the same ones running.